Aapka data, seedhi baat mein.

Yeh policy makeyoursite.in pe lagti hai, jo Indore, Madhya Pradesh se chalta hai. Koi sawaal ho to privacy@makeyoursite.in pe likhiye ya +91 86304 15226 pe WhatsApp kar dijiye.

Hum kya collect karte hain

Sirf woh jo aap khud form ya WhatsApp pe dete ho, aur kuch technical cheezein jo har website ko milti hain:

• Aapne diya: naam, business ka naam, WhatsApp number, email (agar bhara ho), plan jo chuna, aur aapka message.
• Apne aap mila: IP address, browser aur device ka naam, aur aap kis link se aaye (referrer aur UTM). Yeh spam rokne aur yeh samajhne ke liye hai ki enquiry kahan se aa rahi hai.
• Client ban gaye to: billing ke liye address aur GSTIN, aur payment ka record.

Hum aapka Aadhaar, PAN, bank details ya password kabhi nahi maangte. Card number humare paas kabhi nahi aata — woh seedha Razorpay ke paas jaata hai.

Kis kaam ke liye

• Aapki enquiry ka jawab dene ke liye. Yahi main wajah hai.
• Quote, invoice aur project update bhejne ke liye.
• Spam aur fake enquiry rokne ke liye (IP aur timing check).
• Marketing message tabhi, jab aapne form pe alag se checkbox tick kiya ho. Woh checkbox enquiry se alag hai — na tick karo tab bhi jawab aayega.

Kiske saath share hota hai

Hum data kisi ko bechte nahi. Kaam chalane ke liye in services ka istemaal hota hai, aur inhe utna hi milta hai jitna zaroori hai:

• Hosting aur database — site aur enquiry store karne ke liye. Server Singapore region mein, India ke sabse paas. DPDP Act iski ijaazat deta hai.
• WhatsApp Cloud API (Meta) — aapko auto-reply aur update bhejne ke liye. Aapka number aur naam jaata hai.
• Razorpay — payment aur invoice ke liye, sirf client ban jaane par.
• Email service — receipt, quote aur report bhejne ke liye.
• Google Fonts — font load hote waqt aapka IP Google ko dikhta hai. Hum koi analytics, ad pixel ya tracking script nahi chalate.

Iske alawa sirf tab share hoga jab kanoon maange, ya aap khud bolo.

Cookies aur browser storage

Is site pe koi tracking cookie nahi hai. Hum sirf ek cheez aapke browser mein rakhte hain — mys-theme — jo yaad rakhti hai ki aapne light mode chuna tha ya dark. Woh aapke device se bahar nahi jaati. Browser ka data clear karne se woh bhi chali jaati hai.

Kitne din rakhte hain

• Enquiry jo client nahi bani: 24 mahine, phir apne aap delete.
• Client ka record aur invoice: 8 saal, kyunki GST aur income tax ke liye rakhna zaroori hai.
• WhatsApp chat: jitna Meta apne platform pe rakhta hai, uspe humara control nahi.

Aapke haq (DPDP Act, 2023)

• Dekhna: humare paas aapka kya data hai, poori copy maang sakte ho.
• Theek karana: galat ho to sudhrwa sakte ho.
• Delete karana: hata dene ko bol sakte ho, sivaay uske jo kanoonan rakhna padta hai (jaise invoice aur payment ka record).
• Consent wapas lena: marketing message band karne ke liye bas "STOP" likh dijiye.
• Shikayat: humse baat karke baat na bane to Data Protection Board of India ke paas ja sakte ho.

Kisi bhi request ke liye privacy@makeyoursite.in pe likhiye. 30 din ke andar jawab dete hain, aksar usi hafte.

Bachche

18 saal se kam umar walon se hum jaan-boojh kar data nahi lete. Galti se aa gaya aur pata chala, to hata dete hain.

Suraksha

Sab kuch HTTPS pe chalta hai, password hash karke rakhe jaate hain, database ka roz encrypted backup hota hai, aur data tak pahunch sirf team ke un logon ko hai jinhe kaam ke liye chahiye. Phir bhi — internet pe 100% guarantee koi nahi de sakta, aur jo de raha hai woh jhoot bol raha hai.

Badlav

Policy badle to upar wali tareekh badal jaayegi. Koi badi baat badli to jinke saath humara chalu kaam hai, unhe WhatsApp pe bata denge.